Our Commitment to Customer Satisfaction

We are committed to providing our customers with the best possible experience. As such, we offer a 100% satisfaction guarantee on all of our products. If you are not satisfied with your purchase for any reason, you can return it for a full refund.

Return Conditions

To be eligible for a refund, the product must be returned in its original condition, with all tags and packaging. You must also provide proof of purchase.

Refunds for Wrong or Damaged Products

If your order was wrong or the product came damaged, we will issue a full refund, including shipping costs. You do not need to provide proof of purchase for refunds on wrong or damaged products.

Refunds for Products that were Damaged by the Customer

If the product was damaged by the customer, we will not issue a refund. However, we may be able to repair the product at your expense.

How to Request a Refund

To request a refund, please contact us at support@suitoutlet.co.za or 039 682 0438. We will be happy to help you process your refund.

Additional Information

• Refunds will be processed within 10 business days of receiving the returned product.
• Shipping costs for returned products are the responsibility of the customer.
• We reserve the right to refuse a refund if the product is not returned in its original condition.

Thank you for your purchase!

We hope you are satisfied with your purchase. If you have any questions or concerns, please do not hesitate to contact us.

This policy is subject to change at any time.